1. About This Privacy Policy

This Privacy Policy applies to information collected through the Agra Surgical Care website and related online enquiry or communication features.

By using this website, you acknowledge that you have read and understood this Privacy Policy.

2. Information We May Collect

Depending on how you use the website, we may receive information that you voluntarily provide when submitting an enquiry, requesting information or communicating with us.

Information You Provide

• Name or other identifying information voluntarily submitted by you.
• Contact information such as an email address or telephone number when provided through an enquiry form.
• Information included voluntarily in an enquiry or message.

Technical Information

The website may also automatically receive limited technical information such as browser type, device information, approximate usage information and website interaction data. This information may be used to maintain website security, performance and functionality.

3. How We Use Information

Information provided through the website may be used for legitimate website and communication purposes, including:

• Responding to enquiries and requests for information.
• Communicating with visitors regarding their submitted enquiry.
• Improving website content, usability and functionality.
• Monitoring website security and preventing misuse.
• Maintaining records where reasonably necessary for operational purposes.

We do not use information submitted through the website for purposes unrelated to the reason for which it was provided, except where required or permitted by applicable law.

4. Medical Information

Visitors should avoid submitting unnecessary sensitive medical information through general website enquiry forms unless such information is specifically requested through an appropriate communication channel.

Information available on this website is provided for general educational purposes and should not be considered a substitute for individual medical consultation, diagnosis or treatment.

5. Cookies and Website Technologies

This website may use cookies or similar technologies to support website functionality, understand website usage and improve the visitor experience.

Some cookies may be placed by third-party services used for website analytics, security, embedded content or other functionality.

You may be able to control or restrict cookies through your browser settings. Disabling certain cookies may affect some website functionality.

6. Analytics and Third-Party Services

The website may use third-party technologies for analytics, security, performance monitoring, embedded content or other website functionality.

Such third-party services may process technical information in accordance with their own privacy policies and applicable terms.

Where third-party services are used, their respective privacy policies may apply to information processed through those services.

7. Information Sharing

We do not sell personal information submitted through this website.

Information may be shared with appropriate service providers, technology providers or other parties only where reasonably necessary to operate, secure or maintain the website, respond to an enquiry, comply with legal obligations, or protect legitimate rights and interests.

8. Data Security

Reasonable technical and organisational measures may be used to protect information against unauthorised access, misuse, alteration or disclosure.

However, no method of transmitting information over the internet or storing information electronically can be guaranteed to be completely secure.

9. Data Retention

Information may be retained for as long as reasonably necessary for the purpose for which it was collected, for legitimate operational requirements, or as required by applicable law.

10. Your Privacy Choices

Depending on applicable law, you may have rights regarding the personal information you provide, including requesting access, correction or deletion of information in appropriate circumstances.

Requests relating to personal information can be submitted using the contact details provided below.

11. Children’s Privacy

This website is not intentionally designed to collect personal information from children without appropriate involvement of a parent or legal guardian.

12. External Links

This website may contain links to external websites or third-party services. Agra Surgical Care is not responsible for the privacy practices, content or security of external websites.

Visitors are encouraged to review the privacy policies of third-party websites before providing personal information.

13. Changes to This Privacy Policy

This Privacy Policy may be updated from time to time to reflect changes in website functionality, legal requirements, technology or operational practices.

The latest version will be published on this page with the corresponding update date.